Desk Phone Features
DiVitas vastly improves the mobile communications experience by making PBX phone features – such as extension dialing, call transfer, call waiting and hold – available on a mobile workers dual mode device. For workers on the go, this benefit is the final piece in the “always reachable” puzzle.
First we have wider coverage, making mobile workers always reachable.
Then there is device consolidation and single business-number reach, meaning that mobile workers need only carry a single device that ensures incoming calls are placed to a single smart phone that he carries with him. No more wasting time dialing in to check messages left on the office phone, and no more fumbling around for numbers and addresses in order to place a call or send a message. All action takes place over a single device.
Now, with PBX phone features made available via mobile phone, DiVitas is making the communication experience the same as it would be if a mobile worker were sitting at his desk.
He can dial a four-digit number to reach a co-worker, or transfer a call that reached him, but belonged to a different department. This mobile worker’s productivity has escalated again simply by being able to behave as though he were sitting at his desk using his work phone or desktop email, even if he’s thousands of miles away or in another country. All of these features work equally over a cellular or WiFi network.