Wider Coverage

Among the most frustrating moments in a mobile worker’s life would be those times when you reach for your phone to make a call and you see “no service” and no signal bars. Faced with this challenge, the mobile worker using a cell-only device has only three choices: wait to place the call, change locations or find a phone with signal or a dial tone. Unfortunately, these three choices aren’t optimal, nor are they reliably always an option.

What mobile workers need is wider coverage to ensure they are always reachable and can always place a call, and DiVitas helps in this effort by making WiFi a fourth, and very reliable option.

There are many scenarios where cellular service alone just isn’t enough, yet mobile employees have the need to be continuously reachable in order to maximize productivity. Hospitals, for example, are notorious for their thick walls and poor, or non-existent, cell service. At the same time, healthcare workers need to be mobile and always reachable. Mobile workers selling products to hospitals need to visit their customers, but they also need to be reachable while they are in the field. Even a mobile employee visiting hospital-bound family or friends needs to be reachable. WiFi solves this problem by allowing calls to be made over WiFi while inside hospital walls.

"DiVitas handles wireless network hops with aplomb" - InfoWorld
InfoWorld, May 17th 2008 Article by Oliver Rist	"...Here’s the example that attracted us to DiVitas in the first place: We're carrying on a conversation on our Cingular 8525 and Verizon XV6700 handsets, ruminating on the ruinous pricing imposed on us by the cell phone industry, when we suddenly roam into range of our office WLAN, happily equipped with wireless VoIP. Our Cingular handheld money pit seamlessly switches over to our internal VoIP network without dropping our ongoing conversation." Read More

Traveling overseas is another challenge for mobile workers seeking that elusive, always-present cell signal. There can be complications moving from country to country, or even within a single country that prevent that mobile worker from dialing out via cell. This is why DiVitas is an excellent choice for companies seeking an improved mobile experience. Business hotels reliably offer WiFi service, providing a solid – if not more economical – alternative to communication via cellular network, and DiVitas lets mobile workers take advantage of this addition to a mobile worker’s coverage options.

Essentially, the MCC and MCA put their electronic heads together and analyze the voice quality on the existing link, as well as on surrounding links, including compatible cell carrier networks, Wi-Fi networks, and Bluetooth networks — as long as you configure your mobile devices to scan for these. If the call quality is robust enough in both directions, the system will switch the call.