Benefits of Mobile UC for Healthcare:


Continuity:

  • Key staff always reachable – whether in the office, at another site, or on the road
  • Mobile access to key applications (Email, IM, Calendaring)

Control:

  • Total Control of mobile policy, compliance and security
  • Choice of mobile provider and smart mobile devices

Cost:

  • Lower cellular costs reduced need for desk-phones
  • Utilise existing WLAN and PBX and IP networking infrastructures

Consolidate:

  • One smart phone for Voice, Email, & Text – no more pagers or multiple devices
  • Reduce the IT burden of supporting multiple devices for employees

Coverage:

  • No dead spots or dropped calls – calls switch seamlessly between cellular networks and WiFi without user interaction

 

DiVitas Solutions for Healthcare

Healthcare workers spend most of their time on the move but need to be reachable and in contact at all times. It’s important not to have dropped calls or places where there’s no coverage. They also require rapid access to information and key applications, as waiting for patient data, test results or to speak to nurses or specialists, could delay important decisions. This has traditionally meant that they often had to carry several devices in addition to their mobile phone such as pagers, WiFi phones, and mobile computers.


"Medical Center Tests Dual-Mode Phones " - Computerworld


"Users need fewer devices, gain more convenience, IT manager says. ...UCSF has a large Wi-Fi network with 800 access points providing internal coverage virtually everywhere, Sproul said. "We wanted to take advantage of that. ...physicians wanted to use their cell phones outside and walk into the building where there are normally dead zones without dropping the call.”
- David Sproul, Manager of capital projects and emerging technologies at UCSF
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The DiVitas solution enables healthcare workers to be equipped with a single smart-phone that switches seamlessly from the cellular network to the campus WLAN whenever possible, eliminating ‘dead spots’ and taking advantage of lower mobile call costs over WiFi. This also enables consultants and physicians who work at different sites to be reached on one number and have only one voice mailbox to manage.

In addition, DiVitas allows staff to use their phone for secure, mobile access to information, data and applications such as email, calendaring and Instant Messaging (IM). It also provides PBX desk phone functions (corporate voice-mail, 4-digit dialing and call forwarding) on their mobile phone reducing the need for desktop phones.

The DiVitas solution means that key healthcare workers are always reachable and healthcare organisations are able to reduce communications costs and complexity whilst increasing productivity, control and security.

Continuity

DiVitas provides critical continuity of communications across any carrier and any WiFi network. Mobile workers gain access to communications-applications (desk phone, work IM and presence) over cellular or WiFi.

 

 

Control

The DiVitassolution is designed for the enterprise, placing total control of the devices, functionality, and usage policies in the hands of the enterprise IT administrators.

 

Cost

DiVitas reduces the dependence on expensive cellular plans by automatically choosing the most cost-optimized method for connectivity – cellular or WiFi. The ability to offer ubiquitous wireless coverage to a single device eliminates the need to deploy desktop phones as well as cell or smart phones. Now a single mobile phone can be deployed to each employee.

Consolidate

DiVitas enables companies to standardize their mobile communications infrastructure using one cell phone brand and a single carrier service. This makes support a much faster and simpler task, thus freeing up IT staff time to accomplish other pressing jobs.

 

Coverage

DiVitas increases coverage for mobile employees by allowing them to tap into available WiFi - calls switch seamlessly between cellular networks and WiFi without user interaction. There are many scenarios where cellular service alone just isn’t enough, yet mobile employees have the need to be continuously reachable in order to maximize productivity. Hospitals, for example, are notorious for their thick walls and poor, or non-existent, cell service. At the same time, healthcare workers need to be mobile and always reachable. Mobile workers selling products to hospitals need to visit their customer, but they need to be reachable while they are in the field. Even a mobile employee visiting hospital-bound family or friends needs to be reachable. WiFi solves this problem by allowing calls to be made over WiFi while inside hospital walls.

 

 

 

 

DiVitas Healthcare Solution Brief

HR

Learn how DiVitas helps solve communications challenges unique to the healthcare industry.

Download Healthcare Solution Brief PDF

Delivering Seamless Mobility to UCSF

“About ten years ago, we started looking for a solution that would bridge our cellular and internal WiFi networks. We wanted to save mobile-communications costs; minimize the number of devices our physicians, nurses, and staff carry; and provide seamless roaming from WiFi to cellular without worrying about dropping calls. After completing a six-month trial using the DiVitas MMC solution, we are on our way to delivering a seamless mobile experience to our prestigious healthcare staff as well as to other medical-center employees. We expect DiVitas will help UCSF continue its role as a leading-edge provider of the best healthcare in the world."

-David Sproul, manager of emerging technologies and IT capital projects at the University of California, San Francisco (UCSF), Medical Center

 
 
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